Companywide Risk Management Structure
To enhance its risk management structure, Kagome has established five committees and has set up the Joint Risk Management Meeting as a single integrated body to manage risk. At the Joint Risk Management Meeting, which is chaired by the President & Representative Director, members of the Management Meetings work to ensure that swift decision-making takes place with regard to policies for responding to risk and important issues related to responses to risk.
- • Compliance Committee
- The Compliance Committee is a corporate body to promote compliance in Kagome Group. This committee has set up a Compliance Hotline within its secretariat to receive reports from employees and others. In this way, we work to put in place preventive measures and to detect any anti-social or unethical actions taken by the company and its employees as early as possible.
- • Information Security Committee
- The Information Security Committee determines basic policies and audits the execution of these policies with regard to the protection of important information, such as personal information held throughout the Group, as well as the proper management framework and usage. This committee works to assure adherence to the law and prevent information leaks.
- • Quality Assurance Committee
- Maintaining quality is always the most important issue for Kagome as a food manufacturer. With the objective of strengthening quality assurance of products, this committee brings together representatives of relevant departments and meets monthly to address customer comments, prevent accidents, respond to amendments of laws, and assure proper labeling. The establishment of this committee has enabled Kagome to respond more precisely, and in a more expeditious fashion, both internally and externally.
- • Research Ethics Review Committee
- This committee was established to investigate possible risk of individual dignity or human rights being impinged on when product efficacy and safety verification testing on humans is being conducted at the R&D stage. This committee is comprised of employees who are not a part of our company's R&D operations, as well as external medical experts and lawyers, hence creating a framework with a neutral perspective, capable of judging research objectives, ethical adequacy and scientific legitimacy.
- • Investment Committee
- This committee measures and assesses risks related to investments. It is independent from departments that draft investments.
Protection of Personal Information
Kagome recognizes that it is our corporate social responsibility and the basis of our business activities to ensure the appropriate use and protection of personal information entrusted by our customers and other stakeholders.
Protection of Intellectual Property Rights
Kagome regards intellectual property rights, such as patent rights and trademark rights, as essential for improving corporate value and competitiveness. We are proactive in acquiring these rights to retain the freedom of business activities.
We respect the intellectual rights of other parties. In our R&D activities, we conduct research on patent rights, trademark rights, and other rights at an early stage to prevent overlaps of rights. We thus identify technologies, names, and other elements that allow us to acquire our own rights to ensure that our R&D activities will result in highly distinctive technologies and products.
Further, we provide training aimed at raising employees' awareness of the protection of intellectual property rights and improving their capabilities to make their own judgments and identify risks. This training is provided to new employees and those who are involved in R&D or sales planning, including those from the R&D department, product planning department, and sales promotion department.
Strengthening Crisis Management
Kagome is promoting the establishment of a system for responding to serious damage to social infrastructure, including damage caused by a major earthquake, and other disasters.
Specifically, we provide employees with Kagome's Earthquake Disaster Countermeasures Handbook, which contains general information on earthquake preparedness and Kagome's own earthquake countermeasures. We have also developed a safety confirmation system with multiple communication channels, which enables us to rapidly confirm the safety of our employees in an emergency. Moreover, we have introduced a multi-channel access (MCA) wireless communication system, which is extremely reliable in a disaster, to strengthen our company-wide communication infrastructure.
In the event of an earthquake whose intensity level is 6 or higher on the Japan Meteorological Agency seismic intensity scale or any other disaster that could affect our operations significantly, we quickly establish an internal disaster headquarters and build a system for supporting affected areas and resume our corporate activities promptly through communication and coordination with national and local governments.
From Business Continuity Plan (BCP) to Business Continuity Management (BCM)
At Kagome, we were significantly affected by the Great East Japan Earthquake ourselves. That disaster made us painfully aware that, as an integral part of a lifeline that supports the healthy dietary lifestyle of customers, we need to reinforce our management structure for ensuring business continuity. Accordingly, in 2009, we established and began operating the Kagome Group Disaster Countermeasures Basic Action Plan. In 2017, we established the BCP Emergency Standards as guidelines on steps for establishing disaster headquarters. We promote initiatives for business continuity management (BCM) by conducting disaster drills and safety confirmation drills at each business site.